An Online Al-Anon Family Group


Key to
Harmony

About Us
Guidelines
How to Join
Members Info
New to Al-Anon?
Anonymity
Contact Us


"Participation
Is the Key To
Harmony"

      -- Concept Four

Frequently Asked Questions

Welcome to the Key to Harmony On-Line Al-Anon KEYmail Meeting!

As a new member of K2H, you may have some questions about how an OL A-Anon meetings work. Below are some *Frequently Asked Questions* (FAQ). We hope this helps acclimate you to our meeting. Please refer any further questions, comments, suggestions, complaints, concerns to the KEY business committee.

How Do I Support Key To Harmony Financially?

Al-Anon groups worldwide are fully self-supporting through the voluntary contributions of its members in accordance with Tradition Seven. Key to Harmony OL Meeting is no different. Instead of room rent, we have listserver and KEYroom charges and pay annually to retain our private domain name. We, as a group, also contribute to the World Service Office (WSO) and fund Outreach projects.

TO MAKE CONTRIBUTIONS to Key to Harmony, send your check or money order donation to:

Key to Harmony Treasurer
c/o Kate P.
38 Butler Dr.
Kuranda FNQ4881
Australia

or ...

US/Canadian Assistant to Treasurer
Shelley Short or Key to Harmony
2770 Checketts Dr.
Sandy Hook, VA 23153

Online Donations: To make a donation to Key to Harmony with your PayPal account or any credit or debit card, click on the donate button below.

Thank you for helping us to help others in this way. KEY's bank will convert the currency of your donation. Your donations are appreciated and keep K2H KEYmail operational.

How Do I Change My Email Delivery Preference?

In the welcome email you received when you joined K2H, and at the bottom of every email message you receive from KEY, there is a link to your personal Gaggle.Email profile page where you can:

  • Edit your name.
  • Edit your email address.
  • Decide when to receive KEY messages.
  • Unsubscribe

How Do I Join the Business Committee?

For questions, comments, concerns, complaints, or suggestions about K2H; if you would like to join the KEY Business Committee (BizCom); or if you have items of business for the KEY BizCom discussion agenda use the contact us form.

How Can I Chair a Meeting?

If you would like to chair a meeting or suggest Al-Anon topics, notify the KEY Mailbox and your information will be forwarded to the current trusted servant handling that job. We ask that chairs use only Conference Approved Al-Anon Literature (CAL) and Al-Anon recovery-related topics. See the pamphlet "Al-Anon Spoken Here" and the Al-Anon Service Manuals for guidance.

Can I Change my Email Address?

To make changes to your email address, to unsubscribe, to change to the digest version, or put your email on hold for vacations, go to your Gaggle profile page linked at the bottom of each K2H email you receive.

How Can I Get Technical Support?

*If you need to report a technical problem not related to your personal computer or need technical assistance navigating K2H contact us.

Where Can I Purchase Conference Approved Literature?

Conference Approved Literature is available at your local face-to-face Al-Anon Family Group meeting. To purchase Al-Anon and Alateen Click Here

Can I Get an Online Sponsor?

*If you are interested in learning more about sponsorship, willing to volunteer as an on-line sponsor or wish to have your name taken off the sponsor list: contact us and your message will be forwarded to the current treasured servants who handle these service jobs.

To access information about sponsorship see this page.

What Is Crosstalk?

Crosstalk is defined as commenting on another's share or advice-giving during a meeting. At Key to Harmony, members can reply to another's member's share by clicking on the Reply button, which sends a private message to that member. Clicking on Reply All sends your reply to the individual to the entire membership and is considered crosstalk.

Some guidelines for avoiding crosstalk are: addressing the subject, but NOT the speaker who brought the subject up, speaking from one's own experience, and using "I" statements. This is known as placing principles before personalities. It also provides us the opportunity to keep the focus on ourselves.

What Does "Al-Anon Spoken Here" Mean?

Our group conscience has adopted the suggestions outlined in the pamphlet Al-Anon Spoken Here, published by Al-Anon Family Group Headquarters, Inc., 1600 corporate Landing Parkway, Virginia Beach, VA 23454-5617, which discourages the following discussions in Al-Anon meetings:

  • Involvement in outside therapy or self-help groups.
  • The use of professional therapeutic terminology (such as "codependent").
  • Membership in other 12-step groups.
  • Finding, maintaining, and enhancing sobriety.
  • Expertise gained as a professional counselor, therapist, etc.
  • Religious, professional or any other outside affiliations.

To better understand why it is important to for us to maintain a nonprofessional approach, adhere to the principle of anonymity, and keep our focus on our common purpose, please read the pamphlet Al-Anon Spoken Here.

It is available free of charge at most face-to-face Al-Anon meetings, or is available from Al-Anon Family Group Headquarters.

Thank you for your cooperation in keeping Key to Harmony a healthy Online Al-Anon Meeting.


Some of the information on this website is copyrighted by Al-Anon Family Group Headquarters, Inc., 1600 Corporate Landing Parkway, Virginia Beach, Va. 23454. The use of such Conference Approved Literature here does not constitute endorsement of this website by AFG, WSO, or any other entities. If you have any questions or comments about this website or would like to report any inoperative links or pages, please contact us. This page last updated March 30, 2019.